Support

FAQS
  • What is the PlayPhone Global Partner Program?

    The PlayPhone Global Partner Program is an open platform that allows trusted partners to sell mobile content - MP3s, ringtones, games, and graphics - from their website, blog or social networking page.

    By becoming a member of the PlayPhone Global Partner Program you’re also partnering with the biggest names in digital entertainment. Plus, you’ll gain access to PlayPhone’s top-performing marketing assets - banners, contextual links, generic links, and feeds - all proven to drive conversions.

    PlayPhone is a global company, supporting major carriers in over 20 countries. By partnering with PlayPhone, you gain access to a potential audience of close to 1 billion.

  • How do I sign up and start using the PlayPhone Global Partner Program?

    Signing up to the Partner Program is easy. Open your account here, then register for the API key here.

  • How do I make money with the PlayPhone Global Partner Program?

    For each authorized new subscriber that you refer to PlayPhone, you will receive a payment. The more subscribers you refer, the more money you’ll pocket per subscriber.

  • When will I get paid?

    Payments will be made every Net 30 days to your PayPal account, or by check to your billing address. If you have any questions regarding payment terms please email: support_partner@playphone.com.

  • How do I access the PlayPhone Global Partner Program reports?

    Your partner report is available online at the Reports link on the left-hand side of the Partners Homepage. The report will tell you.

    • Date Range
    • USD amount earned
    • Site visits
    • Authorized subscribers

    Please note: There is a 24 hour delay on new subscribers appearing in the report as PlayPhone waits to receive final carrier authorizations.

    If you have any questions regarding reporting please email: support_partner@playphone.com.

  • How do the banners, links, and feeds work?

    To upload a banner, link or feed on your site, blog or social networking pages just follow these simple steps:

    Banners:
    • 1. Select a banner category
    • 2. Select the banner and its dimensions
    • 3. Copy the link from the link builder and paste it on your site
    Generic Links:
    • 1. Select a generic link category
    • 2. Select the landing page
    • 3. Copy the link from the link builder and paste it on your site
    Contextual Links:
    • 1. Select the country you would like to offer mobile content to
    • 2. Select a content type
    • 3. Select a category
    • 4. Copy the link from the link builder and paste it on your site
    Feeds:
    • 1. Select the country you would like to offer mobile content to
    • 2. Select a content type
    • 3. Select a category
    • 4. Copy the link from the link builder and paste it on your site

    Remember, the more places you display PlayPhone’s banners, links and feeds, the more clicks you will convert to PlayPhone subscribers. And more subscribers = more $$$!

  • How do I contact PlayPhone’s customer support in your 20 territories?

    If you require assistance with your PlayPhone Global Partner Program account please email: support_partner@playphone.com.